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Network Call Centre
At TelstraClear, we offer tailored world-class contact centre solutions including a complete consultancy service where we will work with you to achieve your business objectives. You'll get one point of contact plus all the features and benefits of TelstraClear's advanced contact centre technology.
Recommended if you:
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Have multiple inbound calls being offered to a group or groups of agents / staff |
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Require reporting on Agent statistics |
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Require reporting on calls answered, calls abandoned, and calls presented |
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Require queuing of calls |
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Require real-time information on call traffic and agent availability |
- Your new or enhanced contact centre can be up and running in a matter of weeks
- You get the benefit of having leading edge technology without the huge capital costs
- Reliability of service because TelstraClear's system is monitored 24X7, with full back-up
- You can add or subtract lines at will, one at a time if required, with no stepped costs
- And we provide full training so you are able to get the most out of your contact centre.
Contact Us
So if you're after anything at all to do with Contact Centres, call us on 0508 400 300 for further information or to arrange an appointment with one of our specialist Account Managers.
So if you're after anything at all to do with Contact Centres, call us on 0508 400 300 for further information or to arrange an appointment with one of our specialist Account Managers.
Terms and Conditions
- The Network call centre product is not available in all areas.
Standard Terms and Conditions apply.
Key Features
Highly scalable
Low start up and operational costs
Telco-grade reliability and redundancy.
Regular ACD software upgrades
Multi-site networking
Complementary Products
Contact Centre Consultancy Service - World-class consulting services for growing contact centres
TollFree - TelstraClear TollFree means your customers can contact you anytime, from anywhere - for free
TelstraClear Enterprise Survey - Tailored phone based surveys
